Brooking's Carolesaurus™

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Bus (Oncoming)

The instance when an engineer or servicedesk administrator takes a call from a particularly difficult and challenging customer.

The call will likely then require a follow up call to discuss a problem or task in infinite detail, which will waste a lot of time with sometimes no actual outcome or resolution, but the customer wants to vent at someone.

bus_oncoming.txt · Last modified: 2020/11/22 14:56 by wikiadmin